FAQ Sepsion Wall Beds2019-09-11T01:41:45+00:00
What type of mattress do we offer?2023-11-24T01:30:30+00:00

We can offer s high-density memory foam mattress. If you are using our mattress which is 21cm thick, you can add a 5 or 6-cm topper, plus the sheets and quilt and you will still be able to close the bed fully dressed.

How long does it take to assemble a wall bed?2022-11-03T10:12:36+00:00

The time depends on the type of bed and your experience. For example, our most complex bed can take our experience installers between 4 to 5 hours to assemble. Please do not rush when installing the beds, if you get stuck or have doubts please contact us.

Can I assemble the bed myself?2022-11-03T10:15:53+00:00

All our beds come with an instruction manual. However, if you do not have experience assembling furniture we do not recommend trying to assemble our beds for the following reasons:

1- Please note that these beds can impose serious crushing risks to children and adults if they are not anchored correctly to the wall.
2- Our DIY manuals do not show a step-by-step assembling process as they are designed for customers with furniture assembling knowledge.
3- As you can see these are not ordinary beds, due to their movement they have complex mechanisms that require adjustments and can be difficult to install.
4- These beds weigh between 150 and 250 kg so it is definitely a two-man job.

How difficult is the assembling process?2022-11-03T10:18:53+00:00

The assembling process of all our beds is not difficult but it can be time-consuming. It also requires knowledge and two people for the entire assembly. Please do not try to install these beds if you are not sure how to do it, as they can cause serious harm if they are not assembled and anchored correctly. We offer assembling services in some cities in Australia, please contact us for more information.

What type of warranty do you offer?2020-01-29T06:27:03+00:00

All our products come with a 2-year warranty.

How much is the delivery?2019-09-11T01:38:28+00:00

We can ship our products to anywhere in Australia. Please contact us to get a freight quote.

How much is the assembly service?2019-09-11T01:29:12+00:00

The cost of the assembly depends on the type of bed. Normally the price for assembly varies from 500 to 750 AU$. For a more precise quote, please contact us at 1300 480 098 or at info@sepsion.com.au.

Do you offer an assembly service?2020-02-03T02:40:41+00:00

Yes, we do. We have third party companies that can assemble the bed for you.

Do you have a showroom in Melbourne, Sydney or Perth?2022-11-03T10:21:51+00:00

Our showroom/warehouse is located at the Gold Coast (3/30 Fremantle Street, Burleigh Heads 4220 QLD). We also have a showroom in Melbourne (Home Innovations Display Centre, Inside the Frankston Power Centre – 10/111 Cranbourne Road FRANKSTON, VIC 3199). We will be opening a showroom in Sydney next year.

What are your showroom hours?2023-11-24T01:34:58+00:00

Our Gold Coast showroom is open from Monday to Friday from 8:00 am to 6:00 pm. If you would like to visit our showroom during the weekend, please make an appointment (click here to make an appointment).

Our showroom in Melbourne is open from 9:30 am to 5:00 pm from Monday to Friday and 10:00 am to 4:00 pm on Saturday and Sunday.

What are your mattress sizes?2019-09-11T01:21:54+00:00

Our mattress sizes are as follow:

  • Queen AU – 1520 x 2030 x 250 mm
  • Queen – 1500 x 1900 x 180 mm
  • King Single – 1130 x 1900 x 180 mm
  • Single 900 x 1900 x 160 mm
Does the bed includes the mattress?2023-11-24T01:37:39+00:00

Some models come with the mattress included. However, the new Andy models do not come with the mattress included.

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